Customer Service-Insurance

Job title: Customer Service-Insurance

Company: McMichael Insurance Agency

Job description: Job details

  • Number of hires for this role: 1
  • Ability to work remote or in the office

Why McMichael Insurance is different

McMichael Insurance Agency, Inc. is a rapidly expanding independent insurance agency. We use the hottest tools, integrations, and automation to make our process better, simpler, and easier for our team. Our current growth rate requires that we add new team members to our personal lines teams.


  • 3+ years of insurance service experience required, 5+ years preferred
  • Ability to effectively communicate and build relationships
  • Has used, or is willing to use, client automation tools (email, ringless voice mail, text)
  • A valid P&C License required
  • Experience with AMS 360 & Agency Zoom is preferred
  • A go-getter that takes initiative

Job Responsibilities:

  • Provide customers with excelent service
  • Know our carriers and the products they offer
  • Work directly with clients, sales and the rest of the service teams on daily tasks such as: handling client requests, communicating with clients, projects, etc.
  • Effectively communicate with clients and other team members by composing your thoughts professionally and quickly
  • Strong listening skills
  • Maintain an upbeat, positive, and enthusiastic attitude every day
  • Willingness to do hard things to build and retain client relationships
  • Strong computer skills with the ability to learn and multitask within multi-rater systems
  • The ability to prioritize tasks to meet or exceed monthly goals

What is it like to work at McMichael Insurance Agency?

  • We are a team. You are a member of the team. We succeed by working together
  • We take advantage of cutting-edge technology to make your job easier
  • We are a locally owned family business, not a giant company that makes you a number
  • We focus on the positive! The negatives stay home and do not come to work with you
  • We create a flexible, dynamic, and energetic environment
  • We deal with 25+ “A” Rated Insurance Carriers

Expected salary: $35000 – 50000 per year

Location: Streetsboro, OH

Job date: Sat, 04 Feb 2023 23:45:34 GMT

Apply for the job now!

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