Job title: Insurance Administrative Assistant
Company: Thorn Creek Insurance Services, Inc.
Job description: JOB DESCRIPTION
Independent Insurance Agency seeking to hire a full-time Customer Service Representative (CSR) with personal, farm/ag and commercial lines experience.
BENEFITS/COMPENSATION
Salary starting at $45k depending on experience along with bonuses.
Health
Dental
Vision
401k with a company match
paid vacation days
personal sick days
paid Free Summer Friday’s.
Candidate must have the following:
- Basic knowledge and understanding of insurance
- Have a strong work ethic
- Friendly
- Organized
- Have strong attention to detail
- Positive attitude
- Excellent interpersonal, oral, and written communication skills with proven expertise and skills in customer service.
- Ability to work independently and with others to help balance workload.
- Demonstrated experience and expertise operating in electronic environment; excellent automation skills, including Outlook, Word, Excel, carrier proprietary systems, and phone systems.
- Has the ability to perform multiple tasks accurately and efficiently.
ESSENTIAL DUTIES & FUNCTIONS
- Processing in force renewals and endorsements
- Providing servicing needs for customers including: issuing certificate of insurance, taking payments, answering policy questions, etc.
- Foster and maintain excellent relationships with clients.
- Trouble shooting billing issues and assisting with premium payments.
- Respond to client inquiries, incoming e-mail, mail, and company requests.
- Review all items to be processed, to insure items were received as ordered.
- Claims: Recognizing that claims service is the primary reason for client’s insurance purchases, the CSR will open, manage, and monitor claims as needed for the clients of Agency.
QUALIFICATIONS
Current P&C (Property & Casualty) License not required, but preferred or willing to obtain. Must have minimum of 1 year prior experience working in property & casualty lines.
Expected salary: $45000 per year
Location: Springfield, IL
Job date: Sat, 25 Feb 2023 05:29:18 GMT
Apply for the job now!